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Integration and coordination across public benefit programs: Insights from state and local government leaders in the United States.
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https://doi.org/10.1016/j.pmedr.2022.102077Abstract
•Integration across public benefit programs could streamline access to services.•Modernized technology and shared missions among agencies promote integration.•Limited financial resources and insufficient guidance hinder integration.•State agencies view integration as a way to create human-centered experiences.•Additional resources from federal agencies could help establish greater integration.
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