This paper examines factors influencing implemention and use of computer models that have been successfully institutionalized as part of federal policy-making. It is based upon detailed case studies of two kinds of models that have been widely assimilated and used in federal agencies - microanalytic simulation models and macroeconomic models. It concludes that the most important influences on successful modeling are the means to do modeling (supply factors) and the desire of bureaucrats and politicians to use model-generated information (demand factors). Of these, demand factors are most important. The availability and promotion of computer models alone is insufficient to generate use, whereas their political saliency is critical. Thus, where the means to do modeling are weak, but the desire to use models is strong, government agencies invest heavily in the creation of new modeling efforts.

Application of computer and communications technology to cooperative work and group decision making has grown out of three traditions: computer-based communications, computer:based information service provision, and computer-based decision support. This paper reviews the group decision support systems (GDSSs) that have been configured to meet the needs of groups at work, and evaluates the experience to date with such systems. Progress with GDSSs has proved to be slower than originally anticipated because of shortcomings with available technology, poor integration of the various components of the computing package, and incomplete understanding of the nature of group decision making. Nevertheless, the field shows considerable promise with respect to the creation of tools to aid in group decision making and the development of sophisticated means of studying the dynamics of decision making in groups. © 1988, ACM. All rights reserved.

Part 1 of this article reviewed existing research both on attitudes toward telecommunications substitution for travel and on operational experiments with teleconferencing and telecommuting. Part 2 examines major factors influencing substitution, including government policy. It concludes that government policy can significantly facilitate telecommunications substitution for travel and, indeed, the achievement of any real measure of substitution may depend upon proactive government policy. However, this is an unlikely prospect in the current US national policy environment. © 1982.

This paper presents a study of the concepts of transferring computer technology among city governments. A sample of cities from a domestic population and an international population are used as the basis of the research. Contrary to expectation, and for both populations, the survey indicated the level of computer applications transfer among cities was found to be low compared to the amount of total application development. It was determined that an important source of transfer information was from "centers" such as the federal government, vendors, and transfer agencies, rather than city to city. International cities that were studied seem to experience a propensity toward centralized control at the national level. These controls often include the transfer of technical information. Further, the types of transfer may vary widely between the domestic vs the international cities. That is, domestic city transfers tend to be operations-oriented, while transfers from national centers tend to be management oriented. In general the study supported prior conclusions concerning the difficulties of transfer. The problem of mismatch and difficulties in modification make transfers very risky. Even so, there are many persons willing to take the risks in order to try to achieve lower costs and to realize the opportunity to obtain sophisticated applications. © 1979 Technology Transfer Society.

Computing policies have been considered a major mechanism for reducing and preventing the emergence of problems in computing operations. The authors examine the relationship between computing policies and problems, and formulate a theoru of the interactions between problems, policies and commitment of resources for computing activity. The data presented are from an international comparative study of computing operations and impacts in 40 US and 16 other cities. © 1981.

Information Resource Management, or IRM, is founded on the assumptions that organizations are systems amenable to systematic control, and that information is a resource that can be managed in economically efficient ways. The management techniques embodied under the IRM rubric are said to improve the efficiency and effectiveness of information management in organizations. These assumptions are questioned. Systems approaches to organizations have proven inadequate in most instances where they have been tried, and there is little reason to believe the IRM approach will be different. Information is not a resource in the conventional sense of the term, and economic techniques for dealing with information as a resource are lacking. Implementation of IRM suffers from ambiguities about what it is supposed to accomplish, the breadth of its intentions, and the practical constraints of implementing top-down reforms in complex organizations. The broad vision of IRM is useful for articulating goals for information management, but the efficacy of IRM as an organizing framework for actual management of information practices is limited. © 1988.