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Do Incentives to Review Help the Market? Evidence from a Field Experiment on Airbnb

Published Web Location

https://pubsonline.informs.org/doi/epdf/10.1287/mksc.2023.1439
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Creative Commons 'BY' version 4.0 license
Abstract

We study a field experiment of an incentivized review program on Airbnb and quantify its impact on reviewing behavior and market outcomes.

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