Many politicians manipulate information to prevent voters from holding them accountable; however, mobile text messages may make it easier for nongovernmental organizations to credibly share information on official corruption that is difficult for politicians to counter directly. We test the potential for texts on budget management to improve democratic accountability by conducting a large (n = 16,083) randomized controlled trial during the 2016 Ugandan district elections. In cooperation with a local partner, we compiled, simplified, and text-messaged official information on irregularities in local government budgets. Verified recipients of messages that described more irregularities than expected reported voting for incumbent councillors 6% less often; verified recipients of messages conveying fewer irregularities than expected reported voting for incumbent councillors 5% more often. The messages had no observable effect on votes for incumbent council chairs, potentially due to voters' greater reliance on other sources of information for higher profile elections. These mixed results suggest that text messages on budget corruption help voters hold some politicians accountable in settings where elections are not free and fair.

Abstract: Mobile communication technologies can provide citizens access to information that is tailored to their specific circumstances. Such technologies may therefore increase citizens’ ability to vote in line with their interests and hold politicians accountable. In a large-scale randomized controlled trial in Uganda (n = 16,083), we investigated whether citizens who receive private, timely, and individualized text messages by mobile phone about public services in their community punished or rewarded incumbents in local elections in line with the information. Respondents claimed to find the messages valuable and there is evidence that they briefly updated their beliefs based on the messages; however, the treatment did not cause increased votes for incumbents where public services were better than expected nor decreased votes where public services were worse than anticipated. The considerable knowledge gaps among citizens identified in this study indicate potential for communication technologies to effectively share civic information. Yet the findings imply that when the attribution of public service outcomes is difficult, even individualized information is unlikely to affect voting behavior.

Voters may be unable to hold politicians to account if they lack basic information about their representatives' performance. Civil society groups and international donors therefore advocate using voter information campaigns to improve democratic accountability. Yet, are these campaigns effective? Limited replication, measurement heterogeneity, and publication biases may undermine the reliability of published research. We implemented a new approach to cumulative learning, coordinating the design of seven randomized controlled trials to be fielded in six countries by independent research teams. Uncommon for multisite trials in the social sciences, we jointly preregistered a meta-analysis of results in advance of seeing the data. We find no evidence overall that typical, nonpartisan voter information campaigns shape voter behavior, although exploratory and subgroup analyses suggest conditions under which informational campaigns could be more effective. Such null estimated effects are too seldom published, yet they can be critical for scientific progress and cumulative, policy-relevant learning.