The convergence of information, multimedia and communication technologies is sweeping business schools. In cooperation with the American Assembly of Collegial Schools of Business, the Eleventh Annual UCLA Anderson School Survey of Business School Computer Usage examines how 352 business schools around the world are incorporating 12 learning technology applications into their environments. These ranged from more established technologies, such as e-mail usage to barely emerging prototypes, such as virtual classrooms. Data analysis indicated three underlying technology adoption clusters, each one stage further along the adoption path than the previous. The report contains detailed discussions of nature of each cluster and its related challenges. Also, examples of best practices from different schools provide insights into problems as well as exciting possibilities.

Two earlier surveys present other issues related to the integration of information technology into business schools. The Tenth (1993) detailed hardware, software, staff and budget issues, and the Ninth (1992) focused on computerization processes.