In the city of Genoa (NW Italy) three breeding species of Psittaciformes are known to occur: Psittacula krameri, Amazona ochrocephala and Amazona aestiva. We planned to update the knowledge of these alien species involving citizens in a project coordinated and managed by professional scientists and technicians from the Genoa University, the Natural History Museum “G. Doria”, the Municipality of Genoa and the Ligurian Environmental Protection Agency (ARPAL). The aims of the research are to highlight and quantify the impact on the urban environment of parrots and parakeets and evaluate which aspects of their presence are most perceived (negatively or positively) by citizens. The data obtained so far, on the basis of 227 observations, have allowed us to outline some aspects of the biology and habits of local Psittaciformes. We have related these characteristics to the impact that these species have on citizens, in terms of hygienic problems and levels of appreciation. The results, if confirmed by further data, will help us to develop targeted management measures but also to improve communication strategies for the future involvement of citizens in data collection.