Many developing countries are providing conditional cash transfers (CCT) to address development challenges among its poorest people. In the Philippines, this has been expanded significantly, such that in a span of five years, the amount of cash transfers to the poor has increased by 3300%, with Php34B given for 2013 alone according to the Department of Social Welfare and Development (DSWD). This rapid expansion has made the government logistics for delivering cash transfers more complicated and difficult. As such, it has partnered with GRemit to tap GCash’s network of merchants to help reach the poor in all areas in the country.
This study evaluated the delivery of conditional cash transfers thru GRemit by initially applying Van Dijk’s (2009) model of digital access through a random survey of CCT beneficiaries in one province in the country. Thereafter, cost comparisons were also done to determine if a mobile money system is indeed more efficient, secure and less costly, based on interviews with program implementers and randomized surveys of 194 CCT beneficiaries in San Jose, Mindoro Occidental. Subsequent field observations of financial service and mobile service infrastructures in four other municipalities where CCT was being implemented were also done to determine the technical feasibility of the program in a broader context.
The study findings suggest that using m-money for CCT is already technologically possible, and may be financially more cost effective in comparison to the amount currently paid by DSWD for delivering cash transfers. However, this is not yet possible in all communities in the Philippines, since the support infrastructure for m-money services varies from province to province. Given that there are already various m-money providers in the marketplace, considerations of possible m-money conduits can also be more location specific. Furthermore, using m-money for CCT can be even be more advantageous if local m-money ecosystems are strengthened and further developed in order to reduce transaction costs by retaining CCT in m- money form. Developing that ecosystem, however, requires further interventions, such as possible limitations on where the cash transfers can be spent and making arrangements for private vendors to encourage purely m-money transactions in the future.